FAQ
What ingredients are used in your dog treats?
All of our dog treats are SINGLE ingredient treats/chews. (Example our hart chips are made from heart. That’s it ). We use only high-quality, natural ingredients in our dog treats. Our treats are free from artificial preservatives, colors, and flavors. The label of each treat is exactly what they are, so no extra nonsense ingredients.
Are your dog treats safe for all dog breeds and sizes?
Yes! Our treats are suitable for all dog breeds and sizes. However, we recommend supervising your dog while they enjoy the treat, to prevent choking hazards. Please reference the feeding instructions on each treat bag for specific portions to feed your pet.
How can I tell if your treats are right for my dog’s dietary restrictions?
We provide a detailed list of ingredients and nutritional information on each product page. If you have any concerns or specific dietary restrictions, feel free to reach out to us, and we’ll help you find the best treat for your pup.
Are your dog treats made in the USA?
Yes, all of our treats are proudly made in the USA using locally sourced ingredients. We ensure that all treats meet strict safety and quality standards.
Can I return or exchange dog treats?
For any damaged or spoiled goods we will offer a free exchange within 60 days of purchasing. Please contact us if you have received an unsatisfactory product and we will make it right.
How should I store your dog treats?
To keep your dog treats fresh, store them in a cool, dry place, away from direct sunlight. Please refer to the packaging for specific instructions.
Do you offer whole sale prices?
Yes! We offer bulk discounts/wholesale pricing for large orders. If you would like to order a large amount or carry our products in your store, please contact our support team for wholesale pricing. Reach out to Inquiries@hairyhides.com for more information.
How can I place an order?
You can easily place an order through our website. Simply add your desired products to your cart and follow the checkout instructions. If you need assistance with your order, don’t hesitate to reach out to our customer service team!
How long will it take to receive my order?
Orders typically ship within 2-3 business days, and delivery times will depend on your location. Standard expected delivery time is 5 business days. You’ll receive a tracking number as soon as your order is shipped so you can monitor its progress.
Are your treats suitable for dogs with allergies?
We recommend carefully reviewing the ingredient list for any known allergens. If your dog has specific allergies, feel free to contact us, and we can help you choose the best treats. Due to our treats being 100% natural and single ingredient treats they are a great option for dogs with allergies and/or sensitive stomachs!
Will my dog eat the hair on the hairy hides?
YES! Dogs love our hairy hides and that includes the hair. Dogs are obsessed with these chews and they eat the whole thing up. Please view our hairy hide page to learn all the awesome health benefits these hairy treats provide.
How long should a hairy hide chew last?
All chewing times are subject to the dog's chewing habits. Some dogs will manage to make a small hairy hide last three days, but if your dog seems to really like the taste of the hairy hide and never leaves it alone it will be gone much faster.
How to make your Hairy Hide chew last longer?
If you have an aggressive chewer and want to make a chew last as long as possible, we suggest getting the big dog size. Using a larger chew makes it harder for a dog to get its mouth around, which helps to slow down their chewing speed. You can also prolong the Hairy Hide’s duration by only letting your dog chew for an hour or so at a time. Lastly, we recommend freezing the Hairy Hide after each chewing session to help it last longer.We suggest using these practices with all sizes of dogs, hairy hides, and every level of chewing if duration is a main concern.
Should you have any questions not already addressed, feel free to reach out to us for assistance.